The person will be based at the Italian headquarters, within the Logistics & Supply Chain team, with a primary focus on customer service. The candidate will collaborate with managers and team members on the end-to-end management of customer schedules, from planning to shipment, ensuring data integration, traceability, cross-functional coordination, and service continuity.

The expected salary for this position is approximately €28,000

• Sales & distribution experience
• Ability to establish good/personal relationships with other people (customers and colleagues)
• Management of internal and external (customers) meeting with several people
• Knoledge of Logistic transportation and traceability / scheduling agreement / close order
• Knoledge of SAP ERP (SD)
• Knoledge of Windows office
• Management of daily operation with external Logistic provider
• Synthesis to the ASK’s Management
• Logistic standard in Automotive Industries
• Knowledge English
• Knoledge German
• Knoledge French

• Management of Customer schedules (EDI, webEDI or paper)
• Ensure that Customer requirements are integrated in to the system
• Management of all integration errors and coordination of actions until the constrain are resolved
• Preparation of schipments;preparation of documents (release of picking lists), preparation of customs, documentation if needed
• Management and ordering of finished products returnable packaging using appropriate Customer Systems
• Management and clarification of debit notes issued by Customers: leading disputes with Customers and incident-related action plans
• Coordination of potential customer short supply situations with all relevant functions (sales, production, supply chain, quality, etc...)
• Assure the traceability of the products from ASK warehouses to Customer facilities
• Identify & highlight large order variations between customer schedules / schedules and firm orders, ensuring that data have been accurately provided by the customer